For 3PLs, fleets, and last-mile operations
Score every AI agent across your dispatch and delivery flow.
AgentScore reads TMS, carrier-feed, and dispatch data and scores routing, tracking, and exception agents. The dashboard identifies which agents improve on-time delivery and which shift exception work elsewhere in the chain.
The agents
What AI in a logistics operation typically looks like.
The same eight factors apply to routing, tracking, and exception management, weighted for last-mile operations.
Route planner
Generates driver routes from stop count, time windows, and vehicle constraints, and re-routes around live disruption.
Shipment-status agent
Monitors carrier feeds, answers customer order-status questions, and escalates outliers to operations.
Exception triager
Detects missed pickups, late tenders, and damaged-on-arrival reports, and prioritizes those requiring immediate attention.
Driver dispatch copilot
Suggests the next assignment, accounts for hours-of-service limits, and pauses when a dispatcher overrides.
Inventory replenishment
Predicts SKU stock-outs and drafts purchase orders for planner approval.
The signal
What we read from your TMS and carrier feeds.
AgentScore connects to the TMS through OAuth where available, accepts CSV otherwise, and parses carrier event streams for the live operations view.
Signals read
On-time delivery
Agent-routed shipments delivered inside the promised window.
Exception turnaround
Median time from exception event to operations action.
Dispatch override rate
Frequency of dispatcher rejections of agent recommendations.
Customer-update latency
Time from carrier event to customer-visible update.
Cost per stop / per shipment
Operating-cost delta versus baseline routing.
Regional 3PL · 38 trucks · 2 routing agents
4.2%
lower average cost-per-stop
6 pts
on-time-delivery decline
After two corridor constraints were adjusted, on-time delivery recovered while the cost reduction held.
Governance
SOC 2 in progress
Type II audit under way. Interim report on request.
Read-only data access
Write access to a CRM, jobs platform, or call data is never requested.
Algorithm-only scoring
Every score is computed by the algorithm. Manual overrides do not exist.
Anonymized at ingest
Identifiers stripped before aggregate analytics. No training on identified rows.
Score your routing and tracking agents.
Connect your TMS or upload a CSV and receive first scores within 48 hours.